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Equaze Help Documentation

Login & Registration

  • Registering
  • Logging in
  • Password Reset

Account Payments

  • Direct Debit
  • Creating a Beneficiary
  • Bulk Creating Beneficiaries
  • Adding Beneficiary Address
  • Viewing Beneficiary Details
  • Editing a Beneficiary
  • Authorising Beneficiary Creation and Updates
  • Deleting a Beneficiary
  • Making a Single Payment
  • Making Bulk Payments
  • Authorising a Payment

Cards

  • Check PIN Code
  • Activate a card account

Transfers

  • Transfer Between Current Accounts in Same Currency
  • Transfer from Current Account to Card
  • Authorising a Transfer

Statements

  • Download Transaction Data Excel
  • Download Billing Statement
  • Download Monthly Statement

User Management

  • PKI Credential User
  • Business Permission Management

Profile Management

  • Security Management
  • Update Password
  • Update SMS Authentication
  • Update Your Multi-Factor Authentication
  • Update Customer Service Security Code
  • Update Access Code
View Categories
  • Home
  • Guide
  • User Guide
  • Profile Management
  • Security Management

Security Management

Security Management helps you manage and protect your account. Here, you can perform important security actions such as updating your Password, SMS Authentication, Access Code, Multi-Factor Authentication, and Customer Service Security Code. These settings help improve account security and ensure that only you can access and use your personal information.

Accessing Security Management

Navigate to “Manage” Dropdown:

Observe the webpage’s navigation bar for the “Manage” dropdown.
Hover on the “Manage” dropdown to reveal additional options.

  • The dropdown should be expanded, displaying User Security options.

Click on User Security

  • Then, the browser should navigate to a “Security Management” page.
  • To update Password, refer to: Update Password – Equaze Help Documentation
  • To update SMS Authentication, refer to: Update SMS Authentication – Equaze Help Documentation
  • To update your Multi-Factor Authentication, refer to: Update Your Multi-Factor Authentication – Equaze Help Documentation
  • To update Customer Service Security Code, refer to: Update Customer Service Security Code – Equaze Help Documentation
  • To update Access Code, refer to: Update Access Code – Equaze Help Documentation

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Table of Contents
  • Accessing Security Management
"Equaze" is a trading style of Enumis Ltd. Enumis Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (FRN 900028) and authorised and regulated by the Financial Conduct Authority for Consumer Credit (FRN 724110) Company Registration E&W 7441513. Enumis Mastercard Products are issued by Enumis Limited pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Equaze Help Documentation
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