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Equaze Help Documentation

Login & Registration

  • Registering
  • Logging in
  • Password Reset

Account Payments

  • Direct Debit
  • Creating a Beneficiary
  • Bulk Creating Beneficiaries
  • Adding Beneficiary Address
  • Viewing Beneficiary Details
  • Editing a Beneficiary
  • Authorising Beneficiary Creation and Updates
  • Deleting a Beneficiary
  • Making a Single Payment
  • Making Bulk Payments
  • Authorising a Payment

Cards

  • Check PIN Code
  • Activate a card account

Transfers

  • Transfer Between Current Accounts in Same Currency
  • Transfer from Current Account to Card
  • Authorising a Transfer

Statements

  • Download Transaction Data Excel
  • Download Billing Statement
  • Download Monthly Statement

User Management

  • PKI Credential User
  • Business Permission Management

Profile Management

  • Security Management
  • Update Password
  • Update SMS Authentication
  • Update Your Multi-Factor Authentication
  • Update Customer Service Security Code
  • Update Access Code
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  • Home
  • Guide
  • User Guide
  • Profile Management
  • Update Your Multi-Factor Authentication

Update Your Multi-Factor Authentication

Access Your Multi-Factor Authentication

On Security Management page, click on “Multi-Factor Authentication” to access Multi-Factor Authentication details.

Update Multi-Factor Authentication

On the “Multi-Factor Authentication” page, click on “Send Verification Code” button to receive your MFA enrollment verification code via email.

Enter Email Verification Code received on your email address to Email Verification Code field.

Enter your Access Code to Access Code field.

Click “Continue” button

Scan the QR code or copy the code to your device to generate an MFA Code.

Enter a valid MFA Code from your device to “MFA Verification Code” field.

Click “Continue” button to validate the MFA Verification Code and complete the process.

A success message confirming “MFA Updated Successfully” will be displayed.

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Update SMS AuthenticationUpdate Customer Service Security Code
Table of Contents
  • Access Your Multi-Factor Authentication
  • Update Multi-Factor Authentication
"Equaze" is a trading style of Enumis Ltd. Enumis Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (FRN 900028) and authorised and regulated by the Financial Conduct Authority for Consumer Credit (FRN 724110) Company Registration E&W 7441513. Enumis Mastercard Products are issued by Enumis Limited pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
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