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Equaze Help Documentation

Login & Registration

  • Registering
  • Logging in
  • Password Reset

Account Payments

  • Direct Debit
  • Creating a Beneficiary
  • Bulk Creating Beneficiaries
  • Adding Beneficiary Address
  • Viewing Beneficiary Details
  • Editing a Beneficiary
  • Authorising Beneficiary Creation and Updates
  • Deleting a Beneficiary
  • Making a Single Payment
  • Making Bulk Payments
  • Authorising a Payment

Cards

  • Check PIN Code
  • Activate a card account

Transfers

  • Transfer Between Current Accounts in Same Currency
  • Transfer from Current Account to Card
  • Authorising a Transfer

Statements

  • Download Transaction Data Excel
  • Download Billing Statement
  • Download Monthly Statement

User Management

  • PKI Credential User
  • Business Permission Management

Profile Management

  • Security Management
  • Update Password
  • Update SMS Authentication
  • Update Your Multi-Factor Authentication
  • Update Customer Service Security Code
  • Update Access Code
View Categories
  • Home
  • Guide
  • User Guide
  • Profile Management
  • Update Password

Update Password

Access Password Management

On Security Management page, click on Password to access Password details.

Update Password

On “Manage Password” page, you’ll encounter fields for “Current Password”, “New Password”, “Repeat New Password” and “MFA Verification Code”.

Enter the current password in Current Password field.

Enter the new valid password in New Password and Repeat New Password fields.

Enter MFA code into the “MFA Verification Code” field.

Initiate Password Change

Locate and click on the “Change Password” button.

  • Observe the system’s response, ensuring it processes the password change request without displaying error messages.

Verify Success Message

Check for the success message: “Password has been updated successfully!”.

Logout (Optional):

If desired, find the logout option on the webpage.
Click on the logout button.

  • The logout process should be successful.


Login with New Password (Optional):

Optionally, log back in using the new password.

  • The new password should allow a successful login.
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Security ManagementUpdate SMS Authentication
Table of Contents
  • Access Password Management
  • Update Password
  • Initiate Password Change
"Equaze" is a trading style of Enumis Ltd. Enumis Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (FRN 900028) and authorised and regulated by the Financial Conduct Authority for Consumer Credit (FRN 724110) Company Registration E&W 7441513. Enumis Mastercard Products are issued by Enumis Limited pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Equaze Help Documentation
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