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Equaze Help Documentation

Login & Registration

  • Registering
  • Logging in
  • Password Reset

Account Payments

  • Direct Debit
  • Creating a Beneficiary
  • Bulk Creating Beneficiaries
  • Adding Beneficiary Address
  • Viewing Beneficiary Details
  • Editing a Beneficiary
  • Authorising Beneficiary Creation and Updates
  • Deleting a Beneficiary
  • Making a Single Payment
  • Making Bulk Payments
  • Authorising a Payment

Cards

  • Check PIN Code
  • Activate a card account

Transfers

  • Transfer Between Current Accounts in Same Currency
  • Transfer from Current Account to Card
  • Authorising a Transfer

Statements

  • Download Transaction Data Excel
  • Download Billing Statement
  • Download Monthly Statement

User Management

  • PKI Credential User
  • Business Permission Management

Profile Management

  • Security Management
  • Update Password
  • Update SMS Authentication
  • Update Your Multi-Factor Authentication
  • Update Customer Service Security Code
  • Update Access Code
  • Update Card OTP Delivery Method
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  • Update Card OTP Delivery Method

Update Card OTP Delivery Method

Access Card OTP Delivery Method Management

On Security Management page, click on Card OTP Delivery Method to view its details.

Update Card OTP Delivery Method

Step 1: The system navigates to the Card OTP Delivery Method page. The currently active delivery method is marked with a green checkmark and labeled with a “Current” tag.

Step 2: The user can select SMS, Email, or both as the delivery method. After selecting the method, the system displays the MFA input field.

Step 3: The user enters a valid MFA code and clicks Save Changes. The system displays a success message.

At this point, the Card OTP Delivery Method has been successfully updated.

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Update Access Code
Table of Contents
  • Access Card OTP Delivery Method Management
    • Update Card OTP Delivery Method
"Equaze" is a trading style of Enumis Ltd. Enumis Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (FRN 900028) and authorised and regulated by the Financial Conduct Authority for Consumer Credit (FRN 724110) Company Registration E&W 7441513. Enumis Mastercard Products are issued by Enumis Limited pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
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